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Firm regrets taking Facebook moderation work

2023-08-16 07:16
The chief executive of Sama says it will no longer take work involving moderating harmful content.
Firm regrets taking Facebook moderation work

A firm which was contracted to moderate Facebook posts in East Africa has said with hindsight it should not have taken on the job.

Former Kenya-based employees of Sama - an outsourcing company - have said they were traumatised by exposure to graphic posts.

Some are now taking legal cases...